At Omega Home Loans, we understand that finding the right financing can be a complicated process. That’s why we’ve establish our Premier Service Standards.
When you work with a mortgage professional at Omega Home Loans, you receive a clear road map of what it takes to make an informed financing decision. As part of our Premier Service we pledge to:
· Listen carefully to your needs and goals and keep you informed throughout the whole process.
· Explain details of the financing options that best meet your needs.
· Strengthen your purchasing power through our pre-approval program.
· Issue a credit decision within 48 hours of receipt of a completed loan package.
· Return all calls within 24 hours.
· Identify costs and fees associated with your mortgage by issuing a Good Faith Estimate and communicate to the best of our ability any other third-party charges in advance.
· Close your loan on time to meet your contract obligations.
At Omega Home Loans, we strive to satisfy our clients with our services. Our goal is to differentiate our company from other lenders by consistently delivering the quality of service you deserve.
Omega Home Loans Premier Service Commitment
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